Back Office · Mailroom · Lockbox

Mailroom Cheque Capture for 2–3 Scanner Operations

Run a central capture room with two or three production scanners: batch feeding, accept/reject sorting, automated validation, and audit-ready workflow — all the way to cut-off.

Who Runs Mailroom Capture?

Teams processing 1,000–20,000 cheques a day from a central location — not a single teller counter, and not a national clearing centre.

Bank Back Offices

Branch consolidations, corporate cheque deposits, and image cash letter prep from a central capture room.

Corporate Treasury & Shared Services

Customer payments, vendor cheques, and AR lockbox intake digitized before they hit the ERP.

Lockbox & Remittance Ops

Match cheques to remittance documents and invoices with extraction that feeds your ERP directly.

Sizing a 2–3 Scanner Room

Rated speed is the start, not the answer. Realistic sustained throughput is 40–60% of rated dpm after feeder reloads, jam clears, and endorsement checks — size stations on that number.

ScannerRatedTheoreticalSustained / stationWhat it buys you
Panini Vision X (two-pocket)160 dpm~9,600 / hr~3,500–4,500 / hr3 pockets with exception sorting; 100-item feeder
Digital Check TellerScan TS240120 dpm~7,200 / hr~2,500–3,500 / hr100-item feeder, inkjet endorser included
Epson TM-S9000II (two-pocket)200 dpm~12,000 / hr~4,000–5,500 / hrTwo-pocket dynamic routing; 100-item feeder
Canon CR-180III60 dpm~3,600 / hr~1,200–1,800 / hrDesktop batch scanner for lower-volume rooms

Example: a 5,000-cheque day clears comfortably with two stations running at sustained rates for ~90 minutes of scanning each, leaving room for jams, re-scans, and cut-off pressure. Three stations give you N+1 redundancy for a maintenance day or a volume spike.

One Work Queue Across Every Station

Multiple scanners shouldn't mean multiple disconnected backlogs. Chequedb pools every scanned item into a single queue with per-device metadata — which station captured each item, when, and in which batch.

  • Load balance across stations — operators pick up where the queue is deepest, not where their desk is.
  • Jam recovery without duplicates — a re-fed batch is detected and reconciled automatically.
  • Accept/reject pocket sorting maps to validation outcomes: exceptions never mix with clean items.
  • Batch totals reconcile item counts and amounts at every hand-off, from scanner to export.
1

Capture

Front/rear images, MICR, CAR/LAR, date, payee — validated per item with confidence scores.

2

Exception routing

Low-confidence reads, stale/post-dated items, and duplicates go to a maker-checker review queue.

3

Cut-off export

Clean items export as structured data to your core, ERP, or clearing gateway with full audit history.

4

Archive & audit

Every item traceable from scanner to export: operator, device, batch, rule triggered, and approval.

What a Mailroom Operation Gets

40–60%

of rated dpm as sustained throughput when sized right

1 queue

for every scanner, operator, and batch in the room

Full audit

per item: device, operator, rules, approvals, export

99.99%

uptime target for the validation layer behind the scanners