Introduction
ChequeDB ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cheque processing services.
By using ChequeDB's services, you agree to the collection and use of information in accordance with this policy. We will not use or share your information with anyone except as described in this Privacy Policy.
Information We Collect
We collect several types of information for various purposes to provide and improve our service to you:
- Personal Data: Email address, name, company name, job title, and any other personal data you provide while setting up your account.
- Usage Data: IP address, browser type, pages visited, time and date of visit.
- Cheque Data: Scanned images or digital copies of cheques, cheque details (amount, payee, date, etc.), and any additional data necessary for processing and verification.
- Transaction Data: Information related to cheque transactions, such as approval/rejection status, processed cheque details, and audit logs.
How We Use Your Information
We use the collected data for various purposes:
- To provide and maintain our cheque processing service
- To notify you about changes to our service
- To provide customer support
- To gather analysis or valuable information so that we can improve our service
- To monitor the usage of our service
- To detect, prevent, and address technical issues and fraud risks
- To comply with regulatory requirements and ensure data security
Information Sharing and Disclosure
We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.
- Financial Institutions and Partners: We may share your data with banks, financial institutions, or other third-party service providers that help us process cheques, verify information, or provide services on our behalf.
- Regulatory Authorities: In compliance with applicable laws, we may disclose personal and transaction data to regulatory bodies, law enforcement, or auditors, if required.
Your Rights and Choices
You have the right to:
- Access, update or delete the information we have on you
- Correct any information you believe is inaccurate
- Object to our processing of your personal data
- Request that we restrict the processing of your personal information
Data Retention and Security
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We use commercially reasonable security measures to protect against unauthorised access to or unauthorised alteration, disclosure, or destruction of data.
- Cheque Data Retention: We retain cheque data only as long as required for processing, regulatory compliance, and audit purposes.
- Encryption: All sensitive information, including cheque images and personal details, is encrypted during transmission and storage.
International Data Transfers
Your information, including personal data, may be transferred to-and maintained on-computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. By using our service, you consent to such transfers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "effective date" at the top of this Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: support@chequedb.com
- By visiting this page on our website: www.chequedb.com